+ WhiteNoiseInc is a blog by David Barker, vice president of e-mail solutions at Avenue A/Razorfish and writer for MediaPost's Email Insider. Has some good stuff about email. In Email Insider, he points to The Next 20 Years: Years: How Customer and Workforce Attitudes Will Evolve from Harvard Business Review.
Another interesting article from HBR is Six Rules for Effective Forecasting.
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